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Technical Operational Analylst

Job Description

Posted on: 
September 18, 2024

About Dispell 

Dispell harnesses AI to empower organisations to detect disinformation and respond at the speed of the attackers. 

The disinformation risk is rapidly on the rise due to the current geopolitical instability, the accessibility and low cost for creating and propagating disinformation with generative AI, and the difficulty to detect the cross channel campaigns. The available products lack sophistication and maturity for detection, and are not focussed on the response. 

Dispell uses artificial intelligence, proprietary knowledge of attack and defence techniques, and deep experience in building large scale and high throughput real time data analysis solutions. Organisations must respond to disinformation within minutes. Dispell allows them to stay ahead of the threat and respond quickly, at scale, across audiences, and directly to the platforms where disinformation is hosted. 

The founders have over forty years of experience creating world-leading data analysis systems to tackle terrorist attacks, cyber attacks, identity theft and money laundering. We have built and operated world-scale cybersecurity and identity platforms that make the internet safer for billions of people on a daily basis. In our careers we have tackled some of the most challenging criminal activities and we are passionate about solving the next global threat which is disinformation. 

About the role 

Dispell is focussed on providing a product to both detect and counter disinformation in organisations. It is critical that the product is covering the latest threat actor behaviours and also is built with the end users’ needs at its core. The founders also realise the importance of having deep disinformation experience within the initial team. 

This technical operational analyst role is critical to ensure the success of the product. The role will act as a two-way bridge between the engineering team and the end users, understanding requirements and ensuring the product is fit for purpose. You will have operational analyst experience and subject matter expertise in disinformation, and further you will be obsessed with improving data analysis tools for end analyst users, by working with an engineering team or potentially tinkering directly yourselves. In addition you will be providing operational intelligence insights into the sales and marketing functions. 

Dispell recognises the importance of having a diverse workforce with an expansive set of experiences and perspectives. This is critical for building the right company culture and ensuring we have the best product for our customers. We would therefore encourage qualified candidates from diverse backgrounds and underrepresented groups to apply.

Key responsibilities 

● Understanding the latest tools and techniques that the threat actors use and ensuring the product is covering the priority threats. 

● Providing input and feedback on the product from an operational end user perspective. 

● Engaging with the customers’ end users to understand their requirements and needs. 

● Researching and finding disinformation campaign examples that can be used to help build, train and test the product. 

● Continuously checking the data requirements and whether they are being met by the current data acquisition capabilities. 

● Exploring, experimenting and tinkering with new tools and techniques that could be implemented in the Dispell product. 

● Training and providing guidance to the end users. 

● Providing disinformation intelligence insights to the sales and marketing functions. ● Networking and engaging with the open source analyst community including attending seminars. 

Desired skills & experience 

We are looking for an operational analyst who has deep disinformation experience and also has a history of working alongside technical teams to deliver and improve analytical tooling for the end users. 

● Experience as an operational analyst including in OSINT analysis and familiarity with the intelligence cycle (planning, collection, processing, analysis, production). This could be in the government, social media platform, trust & safety function, professional OSINT analyst or similar. 

● Solid understanding of the disinformation threat landscape including the latest tools and techniques that the threat actors use. 

● Awareness and deep interest in the array of open sources including their strengths and weaknesses. 

● Desirable (but not mandatory) to have a good working experience with using scripting languages (Python and/or Javascript) and frameworks (Pandas) for automating data extraction, enrichment and analysis. 

● Desirable (but not mandatory) to have a good working experience with database technologies (SQL, ElasticSearch, MongoDB) and web APIs. 

● Good working experience with data visualisation and analytics tools. ● Experience in working alongside and providing input into a technical team to build data analysis tools. 

● Awareness of the multilingual dimension of the disinformation threat landscape and implications for product development. 

● Strong communicator both with colleagues as well as customers and partners.

About You 

We would be delighted to meet if any of the following apply: 

● You are a digital sleuth and problem solver who is passionate about using open source information and new technologies to solve intelligence requirements. ● You are a tinkerer who likes to create their own tools to aid yourself and other analysts with their analytical tasks. This is optional but desirable. 

● You are focused on perfecting products for the end user and customer. ● You are passionate about fighting disinformation, maintaining the integrity of the information space and staying ahead of the threat actors. 

What we offer 

● The opportunity to build and shape both the organisation and product from the ground up. We encourage you to bring to the table the best features of the teams and cultures you have been part of. 

● Share options reflective of being one of the first employees. 

● 25 days holiday + 1 extra day on your birthday. 

● Private pension contributions. 

● Flexible working policy where the focus is on most effectively achieving our goals and building the right company culture. 

● Quarterly social events. 

To apply please send your CV to hello@dispell.ai

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